ISO:Leading Web (and e-commerce) Usability Experts
I've been asked to compile a list of the "2 or 3 leading web usability experts" in the world. The web site we're talking about is doing e-commerce, so that's a factor too.
Bruce Tognazzini http://www.asktog.com/
I nominate Steve Jones (UK), as he was apparently the first one to spot the g-descender problem.
no, i don't work for creative good :)
Doesn't Bruce Tognazzini work for Nielsen/Norman?
There's always Alan Cooper - he pretty much defined the field of interaction design. I don't know if he does much web stuff, though.
I suspect that Alan Cooper is a has-been these days. I've seen some pretty critical reviews of his recent writings.
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