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Windows wireless trouble This is frustrating. My wife's laptop, running XP Pro, keeps disconnecting from the wireless AP. Problems started over the weekend with really slow network performance, and now the WEP key entry just seems completely broken (will not associate).
hoser
Have you tried XP Home?
a
We had the same issue on a bunch of laptops at work. Try turning off Radius or Eap authentication. Sorry I'm not in front of a laptop right now so I can't remember the exact caption. As I recall it turned off 802.11X authantication and may have been on another tab from the WEP key.
O Canader
Turned out to be a low signal condition. I moved the machine to the next room, and it works fine. The diagnostics showed good signal, and my Linux laptop works fine in that room using the same network cards. I didn't expect the signal to be an issue. But it was.
hoser
I have a friend whose wireless LAN doesn't work in the same room as his cordless telephone.
Christopher Wells
A Dingo Ate My Baby
The ars technica link is interesting, because that's what it was behaving like. When it lost my network's signal, it would keep informing me that my neighbor's Wifi was available (neighbor hasn't heard about WEP either).
hoser
Hoser,
Kevin Moore
No, the Microsoft support rep told me that a) I was the problem, b) the wireless card was the problem, c) the laptop was the problem, d) the router was the problem. Since the problem could not be in XP Pro he would only help after paying Microsoft 265 euro.
Karel Thönissen
Not surprising Karel...when you run a support center, you train your techs to deal with most common scenarios -- and the most common scenario is that the user has done something incorrectly. Sadly, those of us who actually do know what we're doing are also put into the same call queues as everyone else, and given the same treatment...and it's not just MS, it's pretty much the same w/ any big company support hotline (I happen to find Dell particularly irritating).
Joe
Fair enough, but I explained what we had done to determine that the problem was in their software and nowhere else. I even offered to pay the money if the problem was indeed outside of XP Pro. However, that is impossible: you have to pay even if MS is to blame. But I refuse to become a *paying* beta-tester. So that is where our roads split.
Karel Thönissen
I do agree that it's awful that MS requires you to pay up front, and then if they determine it was their fault they refund you. What exactly is their incentive to admit fault?
Joe
Karel - what, exactly, was the "bug"?
Philo
Philo, I appreciate your concern and I wish I was helped by someone like you at the time. You sincerely try to create value for the others/customers in this forum. Even to such an extend that I sometimes feel a bit uneasy when you are promoting MS solutions given my prior experience with your employer.
Karel Thönissen
Anyone having trouble with Windows XP and wireless might want to check out http://www.wired.com/news/technology/0,1282,63705,00.html
inquiring mind
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