Please for the love of God help me. My mom bought a $400 desktop from Fry's, plopped a $400 flat screen on it, and promptly became so frustrated with it she just gave it to me. It freezes up approximately every 3 minutes. I've upgraded to XP Pro from Home, reinstalled that 2 times more, reformatted the hard drive a couple of times, flashed the Bios to the latest version from the manufacturers website, installed 512mb of memory, upgraded all the drivers to the latest versions, reclocked the processer (read it on a website), did all the windows updates (that was a death march) and still..... nothing works. The computer will not work for more than 20 minutes at a time without freezing up. Hell, 20 minutes would be a blessing.
Did you look at the power supply?
Did you try returning it?!?
Could be a defective / returned item, they try to pawn these off on unsuspecting customers until someone doesn't return it.
I had this happen on a system I built myself. The problem was the heat sink wasn't sufficiently attached to the processor. There needs to be a good coating of silicon heat conductive jelly between the processor and the heat sink. This may/may not be your problem.. but it is the same symptoms I experienced.
Good suggestion; I had a heat problem with an AMD-based system a few years back. Monitoring software may help you diagnose it. This one's not bad, and free to try: http://www.hmonitor.com/
Does the BIOS allow you to turn off those onboard features (sound, LAN, whatever)? If so I would progressively do that, it might give you a clue as to which part is faulty.
Assuming it isn't the heat thing, of course
If it has crappy memory, or a crappy motherboard, you can't do anything but replace them.
I think I see your problem. "bought a $400 desktop from Fry's"
Expecting more from cheap _______ is asking too much. Can we really expect more from the screaming horde of lower bidders model of low end consumer _______. I doubt it.
Huh? You mean, since he didn't pay enough for it, he can't expect it to do the things a system can?!?
"You mean, since he didn't pay enough for it, he can't expect it to do the things a system can?"
And yes, the US would have laws as well. Typically a low end pc is going to have more problems. Why tempt fate, get a lemon and go through all the hassle when you could buy a better system for slightly more money.
Dude, return it! No matter how little you paid for it, it still should work!
As an experiment, get a copy of a Knoppix linux CD. I'll boot into the linux OS from the CD without touching your hard drive. If the system locks up on it you have defective hardware.
I don't particularly like Dell, but they always seem to have some $399 PC that I'd trust way before something from "Great Systems". :-p
Brad Wilson (dotnetguy.techieswithcats.com)
thanks for *most* of the responses. still diagnosing, but at least i have more to look for now.
"And yes, the US would have laws as well. Typically a low end pc is going to have more problems. Why tempt fate, get a lemon and go through all the hassle when you could buy a better system for slightly more money."
This reminds me of going to "X Buy", a major retailer of consumer electronics. I did some research on a TV and decided on the one I wanted. I told the person which one and then they started with the standard extended warranty crap. I mean, this always happens, but this person was particularly pushy. She said the TV's are always having problems and that I would need the warranty, or else...
The sad part is that if you buy the extended warrentee, you still will be out the device while they try to fix it.
I am having problems with a similar system due to the user losing all documentation. It is a 1 GHz Celeron "Great Quality" system. You mention in your "System DOA" post that you contacted the manufacturers web site. Could you please post the site address for me? Also check your MB chipset you my find that the drivers for the chipset resolve most of your issues. Aside from a video driver the via 4in1 driver resolved all the issues on my board.
William Eisner MIS/IT Manager MTS Costa Mesa,CA
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