Pain Points- Outsourcing Test Activities
Can anyone throw some light on what could be possible pain points for a company outsourcing their test activties. What do I need to look out for?
If you mean outsourcing all of your testing then you need to consider contingency plans if it all goes tits up.
Steve Jones (UK)
I agree with acceptance testing, don't take anybody else's word for it - it's your software after all. Give them the acceptance critieria from the start, so they know what they are working to.
From experience I can tell you in-house tester are unbelievably more useful than off-site testers.
Seems like companies often don't want to set up and maintain the testing infrastructure. There is substantial investment involved with this. I think the gem in outsourcing might be to have this partner help set up this infrastructure and provide training in best practices to test the application. The knowledge, execution and interpretation of the testing should remain in the company that has an interest in the outcome - ideally.
I thought most companies outsourced testing already.
Get a local person to be the "lead tester" for the product. Have that person sit in the design meetings and otherwise fully understand the product. This person should outline the testing requirements in conjunction with the product manager and development manager. (If you're a really small company the lead developer or even the CEO may be wearing all of these hats)
Sounds good. Another question- what are the possible problems that I will face when I am outsourcing *testing*. And how do I take care of those*if I can*? How will I be able to determine that- the vendor I GOT is the vendor I WANT?
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