The internet has made legal cheating easy
:-( Just found out that American Express billed me 60$ for 2 months. There was this button on their website which said "Pay amount other than minimum due". I clicked it and paid around 100 dollars more than what i actually owed monthly to American express.
There ought to be a "Ethical guide to doign business on the internet". These should list practices like
I'd call and cancel the card. I've never understood the draw of AMEX anyhow. Very few places take it over Visa or Discover.
There was an article in the New York Times about this. Apparently there has been a rash of "accidental" overcharging by lots of major companies. It is something they can do very easily, and most people are not paying enough attention to notice. They can "accidentally" charge 1% of their customers 5% over, and maybe 10% of those will actually take the effort to call back. They just say "oh I'm sorry" and give you your money back, but they have still made a killing on all the others.
Are you telling me that some companies don't do this on non-Internet stuff?
> They can "accidentally" charge 1% of their customers 5% over, and maybe 10% of those will actually take the effort to call back.
yeah, th4 intrenet i5 3vil!!!!!111
I know they "reward" you if you're stupid enough to carry a balance, but I don't understand what you mean by a finance charge that applies if you try to clear your debt early.
I'd lay odds that if you call and threaten to cancel, that charge goes away. I've seen my wife do this many times (I wouldn't cross her either :)
Call them and have them explain the charge. I'm pretty sure that if you paid only the minimum due, your finance charges would have been higher. It just happens that you were charged more than you expected for some reason.
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