Fog Creek Software
Discussion Board

Best CRM/customer support solution?

We need some sort of solution to provide a knowledge base to our customers and provide users with a way to submit support requests and track the issues similar to how FogBugz does it.

FogBugz 3.0 seems like it's close, but we can't really pay per customer to give them each accounts.  What have you guys settled on at your companies to do this?

Richard Kuo
Wednesday, July 23, 2003

bbs/forum ?
Wednesday, July 23, 2003

get a site license from joel

Daniel Shchyokin
Wednesday, July 23, 2003

one good one is phpCollab

Thursday, July 24, 2003

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