AOL Time Warner chokes eating their own dog food
I'm surprised no one, especially Joel, has commented on this yet: http://www.msnbc.com/news/727898.asp?cp1=1
AOL is not meant for the entreprise. In every TV ad, they never mention anything about "Entreprise features". AOL is all about the individual consumer. It's for personal use only. To use it in a huge company like AOL/TW is just dumb.
Also interesting to note is what the news source MS - NBC. Although, I do agree AOL email is definitely a regular home user program and not meant for corporate use. I wonder if the Time Warner users had to click pop up ads out of the way before they could email a co-worker.
Lots of schadenfreude here, but it shows the perils of dictating policy on a large scale without scaling up from small tests. Silly corporate dsyfunction.
The story left me wondering whether AOL considers a 2% lost message rate acceptable for consumers, but not for corporate use.
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