Adding "Area" column to the Case Grid
You can sort by area first, this will create a grouping according to area. As for adding fields to the list page in general, this is not supported without modifying the source code.
Thanks Dmitry -- I've turned it on, looks nice!
Is there anyway to set the default grid sort to start by area? We want to be able to browse by Project in the list view, but when we go into the grid view for a particular project it should be sorted by Area.
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