Autoresponder on incoming email messages
It would be a nice feature to have some sort of autoresponder message (template driven) sent to the sender when new case opened from incoming email message with options to include the original message, case # and date.
Thanks for the request. We're definitely considering this for the next version.
Michael H. Pryor (fogcreek)
Is there anyone out there who has modified FogBUGZ to do this? We don't need anything fancy. The only hard part appears to be getting the case # in the subject line of the reply.
Very useful feature. Any clues as to how we can modify the source ourselves before you inlcude as a standard feature?
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