I've noted that there is "notification" capabilities within the context of all "cases" coming into the system via e-mail, however, those same features don't exist for bugs/features/inquiries that were added via the client interface.
Uh, where'd you get that idea?? :) The notifications take place regardless of whether the case originated as a mail-in, and regardless of whether it's a bug or inquiry or feature.
(Are you aware of the no-self-notification rule? FogBUGZ assumes you know what you just did.)
Perhaps I need to re-qualify my question. The original intent was to be able to notify a non-user on an as-needed basis as to the status of an issue. Ideally, it would be nice to have some sort of auto-resonder that (based upon the subject-line of a requester's e-mail) would provide a full enumeration case-status and details of a particular case.
Oh, NON-users. Yes, auto notifications are indeed limited to licensed users. We're definitely considering more email features for upcoming releases.
Fog Creek Home