External Customers restrictions
I have read the side about external customers.
You do not create external users in FogBUGZ. If they are external they will not be able to log in or read cases, only submit new cases (through email, or a special web interface). Basically anyone who is a user in FogBUGZ can log in and read/edit any case. Anyone who cannot log in can submit new cases (if you allow them).
Michael H. Pryor
Fog Creek Home