Canceling a reply leaves the assignment
If I'm looking at an e-mail inquiry and I hit Reply, the issue gets assigned to me even if I Cancel the reply.
In other words, hitting Reply immediately assigns that issue to me (which is good, that way two people won't try to reply to the same issue). But if I then click the Cancel button the assignment should revert back to the original owner.
Saturday, December 28, 2002
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