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Close & Resolve

I do understand your statements here:

But now I hit maybe a bug. Why the developer, to which the bug is assigned, can both close and resolve the bug? Isn't it better to allow closing only to admin and the original poster?

Svetoslav Milenov
Monday, October 11, 2004

To provide flexibility and real world usability, FogBugz avoids that kind of flow rigidity.

Fog Creek Software
Monday, October 11, 2004

I agree with Dmitri.  We have extended statuses to include Verified, so our workflow Active -> Resolved -> Verfied -> Closed

- Anyone reports a bug and therefore makes it Active
- Developers mark as resolved
- Testers mark as Verified and then Closed

This system allow Beta1 to be released which fixes some bugs and are marked as Resolved.  A tester checks these items and changes to Verified.  When Beta2 arrives Tester does not retest any Verified items.  Only when we have supposed GOLD build does Tester retest all Verified items and Close if bug is still fixed

HINT - would be nice if next version allowed new statuses to be added via Admin pages :-)

Andrew Jackson
Monday, October 18, 2004

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