Fog Creek Software
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Unexpected license error

Kelly Hoerner wrote:

Also, I keep seeing the message "Too many active users.  See the licenses page for more info".  When I go to the licenses page it shows we have 15 licenses, and only 14 active users.  Many times when trying to add a new bug, it says too many users but when I try it a couple of more times it works again.  But sometimes one of our users can't get in period.  Any ideas here?

I'm experiencing the same problem. Please help.

Stefan Möbius
Monday, April 19, 2004

Are you using Win2003?

Please take a look at this:

If you're still having problems you can write to customer service by clicking on Contact at the

Fog Creek Software
Monday, April 19, 2004

I'm having a similar problem where sometimes a user cannot log in (license error), when we have exactly 20 active users in a 20-user license.

***** The link is broken, so I cannot see the resolution.

Ed Price
Thursday, August 19, 2004

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