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Dispatcho not deleting emails from Exchange 2000

We have a mailbox setup for the Fogbugz system to use for incoming cases and outgoing replies.  Everything was working fine, but recently (last six monthes) emails are not being deleted out of the mail box.  So they are continually added to the case as new event.  I just cleaned out 1945 edits from the same email reply. 

Any ideas of what is at fault?  We are using Fogbugz 3.1.9 (DB 328) with MS Exchange 2000.  Thanks for any suggestions.

Wendy Wyman
Tuesday, January 20, 2004

Is there a giant email in your INBOX on the exchange server? One with a very large attachment?

Michael H. Pryor (fogcreek)
Tuesday, January 20, 2004

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