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can't download email

i think i have the email account configured correctly, i set it to check every 30 seconds (to test) - but fogbugz/dispatcho doesn't seem to check the account and bring in the email to the system.

is there a checklist to determine if dispatcho is configured properly?

Server is Win2003 Web Server Edition - and the service installed with ./ryan for 'Log on As' -- there is no ryan user on the system, so I tried changing to 'Local System' but it still doesn't seem to wanna grab mail :(

Ryan Walker
Tuesday, January 20, 2004

Checklist is here:

Michael H. Pryor (fogcreek)
Tuesday, January 20, 2004

Fixed, thanks! It was DNS issue, I needed to use IP address for site.

Ryan Walker
Wednesday, January 21, 2004

I read this post and thought I had found the answer, but the link to the article on how to fix email not being pulled in was missing from the FogBUGZ website and I received a page not found error.  Is the info someware else?

Duane Boldt
Saturday, March 27, 2004

URL is now:

If it changes in the future, it's easily found by going to Support for FogBUGZ, Windows, and scroll down the list to find the topic under TroubleShooting.

Mark S
Saturday, August 28, 2004

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