FogBUGZ limits the number of users, based on the license.
You can always write your own page to browse issues that would be outside FogBUGZ. I'm sure there's a SQL command in the code somewhere for browsing issues you could use.
We do ship the source code, you can modify it as needed. Actually, you don't even have to modify it to do this: if you have programmers on staff, you could write a very simple ASP (or whatever) page that queries the Bug table in your FogBUGZ database for the cases entered by the given user, i.e. "where sCustomerEmail = 'email@example.com'. Do a join on the BugEvent table to get current status and history etc.
So the answer is "build it yourself"? Then why use FoxBUGZ?
At this time, the current version of FogBUGZ does not allow public, non-licensed users to view cases. They can submit cases, and you can notify them of certain events using the fogbugz interface to send them notifications.
Michael H. Pryor (fogcreek)
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