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Closed cases do not appear on my Cases list

I have checked the option to included closed cases in my list but they don't appear.

Has anyone else had this problem or know what is going on?

Dermot O'Loughlin
Tuesday, October 28, 2003

Look closer at your filter...

Does it have Assigned To: a person?  All closed cases are assigned to CLOSED, so if your filter has assigned to person x, and all closed cases, it will be empty.

If not, maybe you could paste all the fields that are set in your filter here...

Michael H. Pryor
Tuesday, October 28, 2003

That was it - thanks.

Dermot O'Loughlin
Wednesday, October 29, 2003

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