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Can a non-user subscribe to a case?

Is it possible for a customer (non-user) to subscribe to a case that they submit using the public case submission form? 

So our customers would not have access to login to our FogBUGZ system.  They can submit cases either by email or by the public case submission form.  If they do use the public case submission form, can they also subscribe to the case - so they will be notified when the case is resolved?

Or is subscribing to cases allowed only by actual users?

Wednesday, August 27, 2003

Currently this is permitted only for actual users (covered by a license).

Michael H. Pryor
Wednesday, August 27, 2003

Can the non-user still check the status of the case?

Carey Colson
Thursday, September 11, 2003

That would require logging in, which requires a license.

dmitri kalmar
Friday, September 12, 2003

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