Fog Creek Software
Discussion Board

Automatic Priority

I have set up several e-mail boxes to automatically create new cases, and have set the priority to medium.

How about a new feature that would read the e-mail's priority, and allow mapping.  In the "mailboxes" screen, rather than having a single priority selection, have a few...

High Priority: <dropdown>
Normal Priority: <dropdown>
Low Priority: <dropdown>

I could then assign high priority e-mails as Critical, and Low priority as Fix If Time.

Monday, January 20, 2003

*  Recent Topics

*  Fog Creek Home