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Priority Zero

We have our cases imported via a POP mail account. As currently configured, I have to assign a "default" Priority to all incoming bugs. What I'd rather do is leave the Priority blank, and let the screeners determine the priority when the report is first examined.

Is this possible?

Steve Kalkwarf
Friday, December 20, 2002

This is not possible currently.

Michael H. Pryor
Friday, December 20, 2002

Could a "priority 8 - Uncategorized" be created, and incoming e-mails be set to that?

David Thompson
Friday, December 20, 2002

This would probably work; you'd have to manually add the new priority to the Priority table.

Joel Spolsky
Friday, December 20, 2002

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