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Install ?

Unfortunately, I cannot pass the point after the install and opening/creating a site. If I want to open an article with the editor, I've got an error message:

    "(...) Failed to load ExtrasEditor form (...)"

French Windows 98
French IE 5.5

Any idea ?

Robert Chevallier
Saturday, December 15, 2001

Can you send us the entire text of the message?

Joel Spolsky
Saturday, December 15, 2001

Also, do you have Internet Explorer installed on your system correctly?

Michael Pryor
Saturday, December 15, 2001

Thanks Michael and Joel,

Likely an IE setup problem. I've updated to IE SP2 and now it works.

The full error message as ready to be sent to your  bug system was :

v1.0.23 Starter Edition Failed to load control 'ExtrasEditor' from . Your version of  maybe outdated.  Make sure you are using the version of the control that was provided with your application. : 372
Windows Version: Microsoft Windows 98Version 4.10  (Build 67766222)
IE Version: Internet Explorer 5.50.4134

PS: May I suggest the next time to use a Readonly edit control instead of a label, so a user can cut and paste the error text.

Thanks for your help,


Robert Chevallier
Sunday, December 16, 2001

Good point in the PS.

Michael Pryor
Monday, December 17, 2001

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