I just can't' publish
When I try, it says "uploading files via FTP, but then it says, "Cannot connect to FTP server, the operation timed out." I don't know what I'm doing wrong, I've read all the questions and answers here and I still just don't get what I'm doing wrong? Any help would be appreciated. Thanks.
First can you log in to your ftp site manually using some other software? You may the settings incorrect for your server. Without any more info, it would be hard for us to tell.
The obvious thing to check is that your internet connection is alive when you're trying to publish. (Does CityDesk open a dialler if it's not?)
I think it has to be my settings because the ftp server says connected, then it says "server closed control connection" and when I try to connect with city desk it tells me "couldn't put file, the server returned extended information"
Have a look at the Locations's setting for your FTP - there's a "Passive Mode" box (it reads Passive Mode (may be helpful behind firewalls).
I changed it, but it didn't help.. Is there a certain ftp software that I should be using? Is one better than the other or easier for those of us who are new at this?
I ran into the same problem. I first entered "ftp.satterlee.com/" in the location box and it didn't work. I changed it to "ftp.satterlee.com" (without the slash) and it worked fine.
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