“Never attribute to malice that which is adequately explained by stupidity.”
I have an addendum to Hanlon's Razor, which I find helpful in understanding the behaviour of telecom companies, managers, and the like: "Never attribute to benevolence that which can be adequately explained by stupidity".
Well, Hanlon's Razor is one of those cute witticisms that is fun to toss into an argument. But think about it, people - in relation to actions by large, successful corporate entities.
What I'd like to hear, though, is a list of reasons why NOT to just integrate the thing into Outlook immediately. They had to know they could buy this, so why not integrate it, then buy it, then release the new product like the next day? That would be sweet!
>> Even if that "cleaverness" is how to use governments to their advantage, with lobbyists, graft and corruption, and so on.
Mmm, cutting humor...
My experience is that while organisations don't get to be hugely successful by being run by incompetant fools, it is how they get to stay huge.
I believe that it was originally written by Robert A Heinlein, but the person who spread it around mispelled RAH's name. Which goes to show that stupidity is constant in the universe.
This is more generally known here in Blighty as the "cock-up theory of history"
Ahhh... most likely spoken by Lazarus Long...
The guy was called Hanlon. He wrote it in answer to a competition for a book containing variants on Murphy's law.
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