DSS and Workflows
I worked with decision support systems for over two years. It was about buying software and installing it on the servers.... I am talking about business intelligence solutions with OLAP report builders and data warehouses. I found some problems with that as none of those solutions support workflow by themselves. I had to buy other software like Lotus Notes to support those funtions. Additionally, I also needed to support group meetings and build a knowledge database around all of this.
The problem is that I ended with many applications running one beside the other but in reality those were not connected. By this I mean that they were not an information system but only isolated computer applications.
I see decision support systems as comprising all the elements I've mentioned, and as a coherent unit emulating the brains, nerves and muscles of the organisations. As a system analyst and as a programmer I've always found problems in modeling those situations and transforming them into programming languages. For example, could you use UML to model a group decision support or a workflow system? Is there any modelling framework that offers a wider view to that kind of systems?
Monday, May 10, 2004
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