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Default language for homepage?

I just happen visit Nero Burning Rom Software's homepage. http://www.nero.com

To my surprise, I found content in language (de - Denmark?) which I don't understand.

Then I saw 'International' link on Top, I clicked on the same, was greeted with another page where I had to select between 1. Great Britain English 2. USA/Canada Version 3. ?? German Version ?? and finally I reached the English version of Nero homepage! Phew!

I was wondering what made Ahead Software (Creators of Nero) to make De as their default language rather than English. To my knowledge Nero is EXTREMELY popular software and I am 100% sure that number of Nero users speaking English will be far greater than any other language. I find it extremely stupid to see some other language as default language for Nero homepage!

What say?
JD

JD
Friday, November 07, 2003

I just visited the link (for the top-level page) and was redirected automatically to the US-English page:

http://www.nero.com/us/index.html

Maybe it's a browser issue -- I'm using IE 6 on Windows XP.

Also, FWIW, de = Germany (Deutschland.)

Robert Jacobson
Friday, November 07, 2003

.de is germany. the company is based in germany (which you could figure out by looking at the about link)
when I go to www.nero.com, the content is in english. what are you talking about?

ktm
Friday, November 07, 2003

Interesting.  It comes up german for me and my language preferences are definitely set for english.  I'm guessing they use some regional ip check rather than read the http header preferences.

q
Friday, November 07, 2003

It depends : Some web servers rely on the languages set up in the user's web browser. Others depend on the IP address used by the client host, with the occasional screw-up.

Frederic Faure
Friday, November 07, 2003

JD - where does your IP address say you are? Are you surfing through a Proxy of some sort? Maybe it was the referring URL that shuttled you off to the German version of the site, or your cracked version of the German version of Nero. (just kidding)

www.MarkTAW.com
Friday, November 07, 2003

That's interesting to know.

No, I do not use any proxy server [Other sites like Google and php.net recognizes correctly that I am browsing from India] neither I have cracked any version.

I also use Windows XP - IE 6.0.2800.

So if they are using some way to figure out which language to use for homepage, they should MAKE SURE it's fool proof!

JD
http://jdk.phpkid.org

JD
Friday, November 07, 2003

Ahh that explains it. You are from India !!
They probably have one redirection for users from USA and a few others for countries with higher number of users.

To everyone else, including India, they probably direct to the their default page and ask you to chose the language.

That makes sense.

Tarun Upadhyay
Saturday, November 08, 2003

I've just called for www.nero.com from Saudi and the page came up in Engish. Maybe they looked at the UK keyboard.

Possibly there is some automatic rerouting goiing on. Try again and see what happens.

Stephen Jones
Saturday, November 08, 2003

I am not sure if they have policy like, if you are from USA/Canada, you will be served page in English. Otherwise in German. And if that's the policy, it's pretty stupid!

And I tried to access page number of times, EVERY SINGLE TIME, they sent me to german page. At least they should have used some cookies to know that I prefer to use International version and serve me the same.

JD
http://jdk.phpkid.org

JD
Saturday, November 08, 2003

Directs to the English version for me. I'm also located in India and using a local ISP.

NeroIndia
Saturday, November 08, 2003

I suspect you went to the German page accidentally the first time and it set up a persistent cookie that continues to direct you there. Try deleting all cookieis for the site and go there again.

Stephen Jones
Saturday, November 08, 2003

Hi Stephen,

I checked Cookie details using bookmarklet found at http://www.squarefree.com/bookmarklets/misc.html .

There are no cookies set by domain.

This is getting more and more interesting.

JD
http://jdk.phpkid.org

JD
Saturday, November 08, 2003

What URL are you accessing?

Stephen Jones
Sunday, November 09, 2003

I am opening browser window and just typing

www.nero.com

And it ALWAYS goes to http://www.nero.com/de/index.html
and I wonder why...

Btw, my IP starts from 61.95.*.*

JD

JD
Sunday, November 09, 2003

Auto complete. Turn it off.

Stephen Jones
Sunday, November 09, 2003

Auto-complete ??

Huh?

How that can affect which page I am going to.

I can see that I typed nero, pressed control + enter, and I can see site re-directing me to German page.

I guess I will directly write to the webmaste of site.

JD
http://jdk.phpkid.org

JD
Monday, November 10, 2003

I've just checked the page and i get the german version as well. browsing from australia, don't know what my ip address (through a proxy). Google gets me as coming from australia but www.nero.com doesn't.

ko
Monday, November 10, 2003

sorry, forgot to mention, using ie6 on win2k.

ko
Monday, November 10, 2003

If you can see yoursellf being redireicted then it's not autocomplete. I presumed you started to type www.nero.com and when you clicked, you were actually clicking on the longer address.

Maybe DNS. What number do you get when you ping www.nero.com I get 62.13.192.29

What happens if you clear history and all temporary internet files?

Stephen Jones
Monday, November 10, 2003

Hm.. Stephen,

Certainly I wouldnt like to clear my History and Temporary Internet files.

I even checked site from my Office, it goes straight to German page!

JD

JD
Tuesday, November 11, 2003

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