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Compaq Evo and the Keyboard

Please excuse me for boring you with this question, but I don't know where to find highly qualified people.

I have a Compaq Evo N1020v which locks its internal keyboard when I connect an external mouse. Setting the laptop in standby has solved the issue earlier, but not any more.

If I unplug the mouse, set it in standby and wake it, the laptop will rediscover its keyboard. What's funny is I can always wake up the laptop with the keyboard.

I upgraded the bios yesterday and had one tiny success: the keyboard worked until the first standby.

It seems like whenever I have a computer problem, nobody else has the same problem.

Does any of you know the answer? Please?

Thomas Eyde
Friday, October 31, 2003

Everybody here has the Evo N1015v (previous model) and we have never seen this.

Martin Beckett
Friday, October 31, 2003

I know this might sound stupid, but are you plugging it into the right port? Back in the days of PS/2 Model 80s all kinds of odd things happened if you got the mouse and keyboard plugged into each others ports.
Failing that buy a USB mouse.

Peter Ibbotson
Friday, October 31, 2003

I have had similar issues on other laptops.  Here is a generic "try this."

Go into the bios and shut off everything that has to do with power saving.  You don't want bios putting anything to  sleep.

Next disable the detect mouse/keyboard.  For some reason when this is enabled I have had problems.  (Although I cannot check, it may be it is disabled and needs to be enabled.)

Regards

MSHack
Friday, October 31, 2003

Experts-exchange.com


Friday, October 31, 2003

Thank you for your feedback. Experts-exchange.com did not have any answers. My bios doesn't have power settings. Where do I find the detect mouse/keyboard feature? My laptop has only one ps/2 port, so it's impossible to plug it in the wrong hole.

I have thought about buying a USB mouse...

Thomas Eyde
Monday, November 03, 2003

Compaq Bioses, like most things compaq, are a royal PTA. I believe you can download a floppy disk from their web site which will let you do normal things with the BIOS, sich as tweak the settings.

You will have fun finding it on the website though.

Stephen Jones
Tuesday, November 04, 2003

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