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Good & simple web-based bugtracker?

Hi,

I'm sure this question has been asked here before, but since Joel's software doesn't include a search feature yet...

A quick search through Google returns a bunch of open-source, web-based softwares, but if a kind soul could recommend one...

For information, the web server is W2K host, PHP and Perl capable, has MySQL installed. Ideally, the software will be pretty basic since it is meant both for internal and external use (ie. suggestions/bugs must also be entered by customers with very little computer skills).

Thx
Fred.

Frederic Faure
Wednesday, October 16, 2002

http://www.ultraapps.com/freebugtrackinganddefecttracking.html

Carl Sagan
Wednesday, October 16, 2002

One suggestion: RT [1] is a pure-perl, featureful bug tracking system that is used to track bugs for CPAN [2]. I have not used it but have heard good things about it from smart people who have.

[1] http://www.bestpractical.com/rt/
[2] http://rt.cpan.org/

Chris Winters
Wednesday, October 16, 2002

Mantis

Adam
Wednesday, October 16, 2002

Ummm... Pardon me for suggesting this, but FogBUGZ?

http://www.fogcreek.com/FogBUGZ/

Evan
Wednesday, October 16, 2002

http://www.atlassian.com/software/jira

Nepotist
Wednesday, October 16, 2002

My personal favourite in the "good and simple" arena is Mantis:

http://mantisbt.sf.net

Beka Pantone
Thursday, October 17, 2002

Thx everyone.

As explained, I am looking for an _open-source_ solution so I don't get stuck with a proprietary product and the usual problems with such solutions.

Also, since items (bugs, suggestions) will be entered by either internal staff or customers, it'd be nice if the software were available in localized versions (French, in this case).

So far, looks like the web-based, open-source solutions that run on Windows are RT and Mantis.

Thx again
Fred.

Frederic Faure
Thursday, October 17, 2002

Frederic,

I'm not sure I understand why you say that FogBUGZ doesn't have a search feature--it does.

Although it's not open-source, you do get all the source code, so you're not "stuck" with proprietary code that you can't maintain.

I'm not particularly trying to steer you in this direction, just pointing out a couple of facts.

Chris

Chris Dunford
Thursday, October 17, 2002

And Bugzilla - up until very recently, we were running it on the same configuration you mention above.  Their Windows version is a release behind their 'Nix version right at the moment, but they give the impression that it will be fixed.  The newest version has much nicer source, with templates which would make multi-language support much easier for you to add, but the Windows version should still be worth looking into.

Mikayla
Thursday, October 17, 2002

Bugzilla is not easy to set up on a Win2k box. It needed a lot of code level hacking and debugging to get it up and running. The mailing feature in Bugzilla is also rather unreliable. NTSendmail has suddenly given up on our bugtracking server and no amount of coaxing seems to make it work.

Bugzilla was never meant for WinNT/2k anyway. I know a few people who have set it up on their Unix machines and are in a state of bliss.

UltraApps is a good and simple bugtracker. It takes just a few minutes to set up.I would recommend it for most uses. It does not have multilingual support though.

RN
Friday, October 18, 2002

Thx to everyone. Obviously, I know about FogBuzz (for such simple application, I'd rather go for something open-source and free), and Bugzilla (indeed, they really encourage you _not_ to use the Windows version.)

At this point, it seems like the only solution for a Windows host is Mantis. The search goes on...

Fred.

Frederic Faure
Friday, October 18, 2002

"A quick search through Google returns a bunch of open-source, web-based softwares, but if a kind soul could recommend one..."

It seems that too many people here answer questions by "go to google, type ____ then click 'Google Search.'" :)

S.C.
Friday, October 18, 2002

I recently tried http://phpbt.sourceforge.net/
It was quite easy to set up, and provided everything we needed.

Roland
Friday, October 18, 2002

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