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Your favorite remote control app?

Hi,

I now have a pretty good list of VNC-related and commercial apps, but before I spend more time trying to find one that runs through NAT (ie. ideally, the host that I need to drive actually connects to a server at _our_ premises, so I don't need to install some kind of reflector on a router host or resort to eg. PPTP) and offers good performance even @ 33Kbps... I'd be curious to know which remote control application you like.

For those interested, the list I came up with is here:
http://perso.club-internet.fr/ffaure/remotectrl.html

Thx
Derf Vador.

Frederic Faure
Monday, September 30, 2002

I've only used four different remote control apps, two of which are not on your list.  I've not dealt with NAT, so I cannot address that.  But here are my thoughts on remote control apps:

1. Netmeeting.  Free with Windows IE.  Fast, free, not that great in features.  Only one connection at a time (cannot run multiple instances).

2. VNC or TightVNC.  Free.  TightVNC is better.  Both: Much slower than the others.  Refresh problems with some apps, especially Oracle database GUIs written in Java.

3. Timbuktu.
http://www.netopia.com/en-us/software/products/tb2/index.html

Timbuktu is more difficult to use than PCAnywhere, but I think has better security features.

4. PCAnywhere.  My personal favorite.  Very fast file transfers.  Screen scaling to adjust for different screen resolutions.  Quite easy to use.

A. Coward
Monday, September 30, 2002

PCAnywhere - slow slow slow.

Remote Admin is fast.  Try it out:

http://www.radmin.com/default.html

I work for neither company, we've just used PC Anywhere in the past and we use RemoteAdmin now.

Rick
Monday, September 30, 2002

I use Remote Admin too. It's very fast, and very versatile.

Ivan Vega
Monday, September 30, 2002

I have to add a third on remote admin.  We use it a fair bit on our pre 2k machines, and it works like a charm.  You can also set it up to use Windows Authentication to decide who can access what, and can also run it though whichever port you wish.

It's shareware if I remember, and full licensing is dirt cheap.

Steve Barbour
Monday, September 30, 2002

Another vote for Remote Admin. It's cheap, fast, and you can easily make shortcuts to remote control items (which is a pain in Pcanywhere with the later versions requiring the remote control items in fixed folders). Everything in a remote control session has a keyboard shortcut (CTRL-F12 is from heaven), and did I mention it's cheap? There have been increased port scans for RA's default port (much like port scans for PCAnywhere's default port for years), so we change the default port on our network.

Troy King
Monday, September 30, 2002

You may have missed Joel's article on the subject:
http://www.joelonsoftware.com/news/20020730.html

and the long discussion about it:
http://discuss.fogcreek.com/joelonsoftware/default.asp?cmd=show&ixPost=12347&ixReplies=0

tk
Monday, September 30, 2002

Thx much to everyone for your great feedback.

One important item, though, besides perfs over a 33.6Kbps link: some of those sites are protected by a firewall or NAT-capable router.. in which cas the customer's host is not accessible directly. Do you have any experience with softwares that reverse the direction (ie. the user's host connects to my computer instead of the usual way) or provide a reflector to install on the router/firewall (provided it's actually a computer and not a utility)?

Thx

Frederic Faure
Wednesday, October 02, 2002

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