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Looking for a Good Bug Tracking/Logging tool

Hi guys,

I am looking for a good bug tracking/logging
tool.

Can anyone recommend anything free or not too expensive ?

Best Regards,
Tarek Demiati

Tarek Demiati
Monday, December 03, 2001

Well, asking here will pretty much get you one answer:

FogBugz from http://www.fogcreek.com/ everyone that uses it seems to rave about it.

If you don't like that, or don't want to pay, you could get something completely overblown like bugzilla, or....write your own. Thats what I did and integrated it into our intranet. That worked best for me.

Damian
Monday, December 03, 2001

Although I didn't try FogBUGZ, there's a "TestTrack Pro" I've read about in STQE magazine (Volume 3, Issue 6) - http://www.seapine.com

Did anybody use it ? How is it ?

Evgeny Goldin
Monday, December 03, 2001

I have been using Test Track Pro for a couple of months.  I have not used other products so I can't compare it to others, but it is working for us. The install was simple and the app supports a lot of customization.  At about $2k for a 10 user license it did not pay to try and build our own.

John McQuilling
Monday, December 03, 2001

Try bugzilla at http://www.mozilla.org/projects/bugzilla/ .

This is a complete bug track and notification system.  I had great success using this at my company.  The big win for this system is the email notices back to the submitter of the bug.  We used this to let Sales and others not in development know that their reports actually got looked at and responded too.

It's written in PERL and uses MYSQL.  At the time I set it up, my PERL was very rusty, and it still only took an hour to install, configure and have people using it.

BTW, it's uses a web browser as the interface, is open source, and is FREE.

James Tomlinson
Tuesday, December 04, 2001

We use "Track" from Soffront, and it is almost universally hated in our office.  Unstable, clumsy, expensive... but we've got so much invested in it already, it's hard to switch.  Nice to hear that some people actually like their BTS's. 

As for rolling your own, it's fun, but unless you're looking for a hobby, it's probably not justifiable from a business perspective.

Roy Feague
Monday, December 10, 2001

Some other options, although I'm not excited about any of them (Census is particularly awful).  I'm going to wait and check out FogBugz 3.0.

In case you don't have that luxury:

SilkRadar by Segue
http://www.segue.com/html/s_solutions/silk/s_radar.htm

TestTrack Pro
http://www.seapine.com

Census by Metaquest
http://www.metaquest.com/Solutions/BugTracking/BugTracking.html

Brandon Knowle
Saturday, December 22, 2001

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