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attachments using email-into-FogBUGZ

I'm having trouble getting email attachments (especially Word files) to open when I click on the attachment link WHEN that bug was generated via "email into FogBUGZ".  Word reports that "the document name or path is not valid".  Frustratingly, sometimes it's not a problem, i.e., I've generated many test bugs with attachments and on some of them an attached .doc file will open correctly.  I've looked for a pattern on the successful ones, but don't see any.  Any ideas?

I've noticed (& seen discussion) that certain file types (e.g., .jpg, .txt) are embedded in the bug itself...is there a list of what other file types this applies to?

Which db table (we're using Access) are these "email into fogBUGZ" attachments stored in?  I can't seem to locate them.

Thanks.

Alfred Haas
Thursday, December 05, 2002

The entire message (email) is stored as a bugevent (column s in BugEvent table).

Unless you parse the mail message you won't be able to see the attachment.

Try saving the file out to disk and then seeing how it differs from one that works...

Michael H. Pryor
Thursday, December 05, 2002

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