Fog Creek Software
Discussion Board




Obs: Email dispays HTML source

Hi guys:

We've recently made some changes with our server that hosts FogBugz.  When we send an email to a FogBugz email account the HTML source is displayed in the Case.  Our problem is described in a KB article but the solution provided did not solve the problem.

KB Article http://www.fogcreek.com/FogBugz/KB/trouble/HTMLemail.html

Kyle Taplay
Tuesday, November 23, 2004

Is there a plain text part to the emails?

Michael H. Pryor
Fog Creek Software
Tuesday, November 23, 2004

Plain text email works fine. 

Rich text and HTML emails display the markup source in the body of the Case.

Kyle Taplay
Sunday, November 28, 2004

Looking at the source of the email though, are the emails multipart messages with a plain-text part in addition?  Or are they simply content-type:text/html msgs?  Lots of mailers send multipart msgs when they email html mail and they include a text/plain part (which FogBugz would show you).  If they don't include a text/plain part then we default to showing you the text/html part since that's the only data we have.

Michael H. Pryor
Monday, November 29, 2004

*  Recent Topics

*  Fog Creek Home