Fog Creek Software
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Assign email to existing bug

I understand new email can become a new bug, or email that contains the case number in the subject line gets attached to the existing bug, but what if someone sends in an email about an existing bug, but forgets to include the case number in the subject? Is there any way to attach it to the existing bug?

Chris Lindell
Monday, November 01, 2004

You can forward it to your FB mailbox with the case number added back into the subject.

Dmitri
Fog Creek Software
Monday, November 01, 2004

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