Fog Creek Software
Discussion Board




HTML emails

About 60% of our customers send their support requests as HTML emails from MS Outlook and MS Outlook Express. How does FogBugz display these emails -- as HTML-formatted text, or as the source code?

Vladimir Golovin
Saturday, October 30, 2004

If it is multipart (html + plain text alternative) we display the plain text part.  Otherwise we should the HTML part with the html removed.

Michael H. Pryor
Fog Creek Software
Saturday, October 30, 2004

*  Recent Topics

*  Fog Creek Home