Fog Creek Software
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MailBoxes don't accept submissions in the CC field


I'm using the hosted trial and I noticed that if I send a case to the mailbox everything works great if I put try+yadayadayada@fogcreek.com in the To: field but if I put it in the CC: field it gets ignored.  No case gets created.

Is this a feature?

David
Thursday, October 14, 2004

Thanks for using the trial! The trial address must indeed be in the To field, other fields are not supported. Also, it cannot be an alias.

Dmitri
Fog Creek Software
Thursday, October 14, 2004

It's also just a restriction on the trial (due to the way we need to handle multiple users on the same machine).  This is not a restriction in the purchased version.

Michael H. Pryor
Fog Creek Software
Thursday, October 14, 2004

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