Search Closed cased
Search -> and then check include closed cases? Or do a filter and check off the box to include closed cases...
Michael H. Pryor
What if I want to create a list of all the resolved cases that I worked on? The problem is that after the case is closed, the field "Assigned To" changes from my name to "CLOSED". Is there another way to filter for all the closed cases that were previously assigned to me?
It would be very helpful to be able to search for the cases closed by specific people. This is very useful information for Managers to have.
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