Capturing Bugs/Inquiries/Features through e-mail
When capturing bugs using scoutSubmit or Bugzscout, it is possible to have the exact same bug appended to an existing case instead of creating a new case for each submitted bug.
It has to have "Case XXX" in the subject line.. An email with the same subject will just generate a new case IIRC.
Jonathan is correct. If it has Case xxxx in the subject then it will append to that case.
Michael H. Pryor
Thanks ! That works great.
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