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Inline images work, then don't with new cases

Has anyone else experienced this? I have successfully got an inline image to display, and when I pull up that case it continues to be displayed. However, now, I cannot get any inline images to display - even using the very same one that is still working in the case mentioned above.

T. Storz
Tuesday, May 11, 2004

Probable causes for this are:
1. The file got moved out of the Program Files\FogBugz\File Uploads\[ixBugEvent] folder
2. You changed your permissions on the IIS virtual directory so that it uses integrated auth. and now you don't have permissions on that folder.
3. The FogBugz user doesn't have permissions on that folder.
4. You disabled the "Enable parent paths" checkbox in the IIS virtual directory.
5. You have images turned off in your web browser.

Click on the image. Do you get an error msg? If so, include it in your report.

Michael H. Pryor
Fog Creek Software
Wednesday, May 12, 2004

So, attachments used to always work, and now they never work?

If you're using Windows 2003, give the "Everyone" Windows user account full permissions on the FileUploads folder.

Dmitri
Fog Creek Software
Wednesday, May 12, 2004

Thank you. It was an IIS permissions issue. Our admin changed things which cascaded down to me and my use of FogBugz (read: the inline graphics).

T. Storz
Thursday, May 13, 2004

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