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Guest users

Is there a concept of guest users (or visitors), who can see the status of cases of projects that a 'guest' can see?

I understand that people can email in cases, but I want to findout whether there is a mechanism so that they can see what happened to the emailed case.

Thomas George
Tuesday, April 20, 2004

Currently there is no such guest view feature. These are the options currently:
http://www.fogcreek.com/FogBUGZ/KB/setup/ExternalCustomers.html

If you have programmers lying around, you could write a simple ASP (or PHP or whatever) page that queries the Bug table in your FogBUGZ database for the cases entered by the given user, i.e.

where sCustomerEmail = 'customers@email.here'

Do a join on the BugEvent table to get current status and history etc.  You could use our trial, download your trial database, and try this out before purchasing.

Dmitri
Fog Creek Software
Tuesday, April 20, 2004

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