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Unexpected license error

Kelly Hoerner wrote:

Also, I keep seeing the message "Too many active users.  See the licenses page for more info".  When I go to the licenses page it shows we have 15 licenses, and only 14 active users.  Many times when trying to add a new bug, it says too many users but when I try it a couple of more times it works again.  But sometimes one of our users can't get in period.  Any ideas here?

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I'm experiencing the same problem. Please help.

Stefan Möbius
Monday, April 19, 2004

Are you using Win2003?

Please take a look at this:
http://www.fogcreek.com/FogBUGZ/KB/trouble/InstallNew.html

If you're still having problems you can write to customer service by clicking on Contact at the www.fogcreek.com.

Dmitri
Fog Creek Software
Monday, April 19, 2004

I'm having a similar problem where sometimes a user cannot log in (license error), when we have exactly 20 active users in a 20-user license.

***** The link is broken, so I cannot see the resolution.

Ed Price
Thursday, August 19, 2004

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