TLS SMTP authentication

When FogBUGZ does SMTP authentication to send mail, does it support TLS?  Our IT department is about to lock down our mail relays to require TLS authentication and we don't want it to break our FogBUGZ implementation.

Jim Causey
Tuesday, February 24, 2004

I'm not sure.  I don't know what TLS is, but here are the docs on the PHP mail implementation...

http://pear.php.net/manual/en/package.mail.mail.factory.php

and this is the component we use for the ASP version...

http://support.dart.com/

which are you using?

Michael H. Pryor
Fog Creek Software
Tuesday, February 24, 2004

TLS is an encryption protocol, and can be used with SMTP to provide secured, authenticated SMTP connections.  See:

http://www.icir.org/netdb/protocols/TLS.html

We're using the ASP version of FogBUGZ.  I'm looking at the Dart support forums now to see what I can find.

Jim Causey
Tuesday, February 24, 2004

It's difficult for me to tell which Dart mail component you guys are using; assuming it's the "Mail Tool" SSL/TLS authentication is not supported.  It appears to only be supported by the "Secure Mail for .NET" component.

Am I correct in assuming you guys are using the "Mail Tool" ActiveX control?

Jim Causey
Tuesday, February 24, 2004

Correct, we use the Mail Tool ActiveX Control.  We also have the SSL tool, but that provides secure pop, not secure smtp (so we can receive via ssl).

Michael H. Pryor
Fog Creek Software
Tuesday, February 24, 2004

Thanks for all your prompt attention and help!

Can I add another feature request, this time for secure SMTP? 
I realize this may not be much of a priority for you guys...

Thanks so much!

Jim

Jim Causey
Tuesday, February 24, 2004

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