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Problem with setup

I'm getting an issue when trying to setup the FogBUGZ Database - in the web browser it's asking for a DB admin account - I've tried using the root and the admin account for the machine, and on both attempts I'm getting an error that "There was a problem with your setup. Please check that your database is running, that you have access to create account and databases and try again.  The error was: Access denied for user:'root@machinename' (Using password: YES).

MySQL is running on the machine.

Any ideas?

Andrina Kelly
Friday, February 20, 2004

It's a permissions problem with mysql.

http://www-fr.mysql.com/doc/en/Access_denied.html

Michael H. Pryor
Fog Creek Software
Friday, February 20, 2004

If you still can't solve the problem, send us an email at customer-service with your order ID and we'll guide you to the right place to find the solution.

Michael H. Pryor
Fog Creek Software
Friday, February 20, 2004

Thanks!  All good now.

Andrina Kelly
Friday, February 20, 2004

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