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trial version email

I am trying to evaluate the feature that allows users to send email to FogBUGZ. It works fine if I send email directly to the try+ID@fogcreek.com address, but if I set up an alias on our mail server that copies email sent to "bugs@..." and "support@..." to the trial email address, it doesn't work. I can see in my mail server logs that the message was accepted by the fogcreek server, but it never shows up as a new inquiry in FogBUGZ.

Is this a limitation of the demo server, or have I perhaps misconfigured something on my end?

Thanks!

Jason Luther
Tuesday, June 24, 2003

It needs to change the To: address on the emails, not just forward them.  This is because, we parse the To: field to find your trial database and so we can attach it to the right trial.

Michael H. Pryor
Tuesday, June 24, 2003

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