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Works with IE but not Netscape

When users of Netscape try to access the server (Freeservers) the address line has added to it "/styles.css". This generates an error message from the server. Only seems to happen using Netscape. IE works OK. Using free version of CityDesk.
Anyone with clues on this one?

Keith King
Wednesday, July 31, 2002

Maybe if you point us to your web site we can have a look. What's the URL?

Darren Collins
Wednesday, July 31, 2002

Wild guess... things like freeservers modify html code to insert adds and stuff.

Adriaan van den Brand
Thursday, August 01, 2002

The site is iaircanada.8m.com.
Hope this helps.

Keith King
Thursday, August 01, 2002

Sounde like "http://www.freeservers.com/" is already too expensive.  There are so many inexpensive services that work very well and will answer your questions.  If you are a volunteer web person for a non-profiit, consider donating the cost of a decent host and you'll save time and money.

I'm involved with 5 non-profit websites, 2 of the sites are hosted on donated server space in some closet at a small business.  It's just terrible and ends up wasting many volunteers' time when anything goes amis.  One example: one volunteer host company won't allow FTP to it's server.  Our web volunteer mails a CD to their small IT staff with written instructions and makes badgering phone calls until the staff actually publishes the files.  Imagine, when our volunteer notices an error on the site.

tk
Thursday, August 01, 2002

Looks like a problem on the server side. Wierd.

John C
Thursday, August 01, 2002

Does it work if you remove the reference to the stylesheet? That might give you a starting point for figuring out what's wrong.

Darren Collins
Thursday, August 01, 2002

The error message is :
You do not have permission to access http://iaircanada.8m.com/styles.css

Data files must be stored on the same site they are linked from.

It is weird: from IE6 I can download the styles.css directly after looking at the page. A second attempt slightly later gives the same error.  From netscape I can't .

Your provider has some kind of limitation to prevent people from downloading single files from the server and netscape seems to download in a different way than IE.

Contact your provider!

Adriaan van den Brand
Friday, August 02, 2002

Thanks Adriaan for those comments. From what you say can I conclude that you can view the site with Netscape? Others have told me they can't even get the site to load.

Keith King
Friday, August 02, 2002

For tk:
I am paying for the "Freeservers" server and have been expecting a reply from them. Can you suggest others at a reasonable price which might be better?

Keith King
Friday, August 02, 2002

No, I can't read the site with netscape. What I've tried is to directly access the styles.css document. This generates the error. Hence my suggestion (in email) to try to embed styles in the template in <style></style> or ask the provider for help or to switch provider.

Adriaan van den Brand
Friday, August 02, 2002

I feel terrible for you.  You'll spend hours trying to solve the problem and your host will tell to to make changes that take more hours or worse, they can't help you.

I'm there now: The folks you are helping don't want to hurt their benefactor's (who donate web hosting) feelings.  Nor can they imagine having to pay for something they think is free. They don't appreciate the amount of time it takes to publish their web site even when things go right.

I know that within an hour or so you could be publishing your site as-is to a host that works.  If your free site starts working, you can go back if you want to.

I use
http://dreamhost.com/comparison.html
http://www.earthlink.net/biz/hosting/packages/ which is costly but they answer the phone but I've never had to call them.
http://geocities.yahoo.com/ps/advantage

They all work fine and I'm sure our forum folks know many more that are inexpensive and do everything.

tk
Friday, August 02, 2002

I've been reasonably happy with my hosting provider, http://www.adfreewebhosting.com. They're only around US$6.95/month, and you get free domain name registration if you pay for 12 months in advance. At that price, I'd pay the registration myself for a charity I support, just to avoid the hassles Terry mentioned above!

I've been using them for around 18 months. They're not the most full-featured or gold-service host out there, but I don't expect that for the price. They're very responsive to email queries, but you'd have to phone Australia for live support. I've never had to phone them.

Hope this helps!

By the way, my site is at http://www.pool-room.com, if you want to check it out :-).

Darren Collins
Saturday, August 03, 2002

Thanks all for your messages. I'm getting the run around from Freeservers. Thanks Adriaan - I'm going to try that work around. However I'm off for a while and it will have to wait a bit.
Thanks again for your interest. I'll be back.

Keith King
Sunday, August 04, 2002

Hi to all who have been helping. The latest story I got from the provider was that it was necessary to enable "remote file posting". I did this and now the site will load using Netscape but the result is pretty terrible. I'd appreciate anyone's confirmation that the result they get is also lousy.

Thanks to Darren and tk for those leads to other providers. I'm inclined to go that route.

At least for now I've abandoned the idea of embedding the styles instead of linking, although it may be still worth trying.

Keith King
Friday, August 16, 2002

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